Placing an order on our website is quite simple. Just access our page, search for the products and quantities you want to buy and add them to the cart.

When you finalize the order just fill in the required fields and proceed to payment.

Orders will only be processed when the payment is settled.

In case of stock rupture we ask the customer to try a few days later because our stock replenishment is frequent.

If you need an urgent product you can send us an email with that request and we will try to satisfy your order, if possible, as soon as the stock is available.

For more information you can contact us through geral@wine44.com

If the shipment related to the order you want to cancel has not been made, the order can be cancelled.

If you want to change or cancel something related to the order, please contact us as soon as possible by e-mail: geral@wine44.com or (+351) 912 522 831.

The invoice will be sent to you together with the order.

If you need the invoice to be sent by e-mail, in case of need or offer, please contact us so that we can send it to you.

So you can track the status of your order will be sent an email with information and link with the "tracking" of the shipment.

WINE44 sends orders to the following countries:

- Mainland Portugal;
- Islands (Azores and Madeira);
- Spain;
- European Union 1 (Luxembourg, Slovenia, Denmark, Slovakia, Belgium, Netherlands, Poland, Czech Republic, Austria, France, Monaco and Germany);
- European Union 2 (Hungary, Ireland, Italy, Lithuania, Sweden, Estonia and Latvia).

If you want to send an order to a country other than the one mentioned above we ask you to contact directly our Customer Support through geral@wine44.com.

The process of your order will start automatically after you place your order online.

We confirm the stock of the products requested, check the payment method used and if the payment has already been made.

In case of products that are in stock, and depending on the location to which we will ship, the order usually takes between 24h to 48h to be processed and shipped.

1 - The amount charged reflects the cost of transport according to the place of delivery, the weight of the products and the boxes with security used to transport the goods.

2 - In general, an order takes 24 to 48 hours to be delivered in Portugal mainland, 2 to 10 working days for the Islands and in Europe between 3 to 5 working days. (with some exceptions that we are not aware of, such as natural disasters).

Shipping costs are free for all orders destined for mainland Portugal, with a value exceeding € 59.

3 - If you want to know the cost of postage to your area, you can do so by simulating a purchase in https://www.wine44.com.

4 - You can simulate a purchase by adding the desired products to the cart and finalizing the order with all the information required for this purpose.

For more information contact us by e-mail: geral@wine44.com